Privacy policy

Effective Date: February 12, 2026

FIZZ Non-Alc Bottle Shop Inc. (“FIZZ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.fizzbottleshop.com.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

Payment Information

  • Payment details processed securely via Shopify Payments, Stripe, or other authorized payment processors

  • We do not store full credit card numbers

Account & Order Information

  • Purchase history

  • Account login credentials (if applicable)

Device & Usage Data

  • IP address

  • Browser type

  • Operating system

  • Website activity and browsing behavior

  • Referral sources

Marketing & Email Data

  • Newsletter subscriptions

  • Engagement with marketing emails (via Klaviyo)

2. How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us

  • Through Shopify’s ecommerce platform

  • Through payment processors

  • Through shipping providers

  • Through analytics and advertising technologies

  • Through cookies and tracking tools

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Ship products through third-party carriers

  • Communicate about orders or customer service inquiries

  • Provide marketing communications (if opted in)

  • Improve website performance and user experience

  • Run digital advertising and remarketing campaigns

  • Comply with legal and tax obligations

4. Sharing Your Information

We share data only with service providers necessary to operate our business, including:

  • Shopify – Ecommerce platform

  • Shopify Payments / Stripe – Payment processing

  • Shipping carriers and fulfillment providers – Order delivery

  • Easyship (if applicable) – Shipping management

  • Klaviyo – Email marketing

  • Google (Analytics, Merchant Center, Ads) – Performance tracking and product advertising

  • Meta Platforms (Facebook, Instagram) – Advertising and remarketing

We do not sell personal information.

5. International Data Transfers

Because we ship to the United States and use global technology providers, your information may be processed or stored outside of Canada, including in the United States.

When data is transferred internationally, it is subject to the laws of the jurisdiction where it is processed.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session

  • Analyze site traffic

  • Improve performance

  • Measure advertising effectiveness

This includes tools such as:

  • Google Analytics

  • Google Ads

  • Meta Pixel

You may manage cookie preferences through your browser settings.

7. Data Security

We implement industry-standard safeguards including:

  • SSL encryption

  • Secure payment processing

  • Restricted internal access

  • Ongoing platform security updates

However, no internet transmission is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights (Canada & U.S.)

You may:

  • Request access to your personal data

  • Request corrections

  • Withdraw consent for marketing

  • Request deletion where legally permissible

To exercise your rights, contact:
hello@fizzbottleshop.com

10. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

12. Contact Us

FIZZ Non-Alc Bottle Shop Inc.
Email: hello@fizzbottleshop.com
Website: www.fizzbottleshop.com